How to Buy on HMR.ph
Shop discounted products, bid in live auctions, or purchase wholesale โ your guide to getting the best deals.
Item Conditions
All items are clearly labeled with their condition to set expectations upfront.
- Like New โ barely used, near-perfect
- Boxed โ complete in original packaging
- Good โ minor cosmetic wear only
- As-Is โ sold as displayed, inspect carefully
Payment Options
We support multiple secure payment methods for your convenience.
- Credit & debit cards (Visa, Mastercard)
- GCash & Maya
- Bank transfer / online banking
- Cash on pickup at branch
Buyer Protection
Shop with confidence knowing HMR verifies every item before listing.
- SSL-secured checkout
- Authentic products guaranteed
- Dispute resolution support
- Transparent pricing, no hidden fees
Register or Log In
Click "Register" in the top navigation and fill in your name, email, and contact number. Verify your email address to activate your account. Existing members can log in directly.
Find Your Items
Browse categories like Electronics, Furniture, Appliances, and more. Use the search bar or filter by price, condition, and location. Flash Deals and On Sale sections feature time-limited discounts.
๐ก Pro tip: Check the Flash Deals section daily โ items rotate every few hours with discounts up to 85% off original price.
Add Items & Checkout
Select your quantity and add items to your cart. Proceed to checkout, fill in your delivery or pickup details, then choose your payment method.
Delivery or Branch Pickup
Choose home delivery (Metro Manila and select provinces) or free pickup at your nearest HMR branch. You'll receive an order confirmation and tracking updates via email and SMS.
๐ก Pro tip: Branch pickup is often the faster option โ some orders are ready within the same business day.
HMR hosts live online auctions for vehicles, industrial equipment, forklifts, and more. Here's how the bidding process works from start to finish.
Register & Pay Bid Deposit
Browse upcoming auction events and register for the ones you want to join. A refundable bid deposit (e.g., โฑ5,000โโฑ100,000 depending on the auction) is required to participate. This deposit is returned if you don't win any lots.
View Lots Before You Bid
Some auctions allow in-person inspection at the designated HMR site before bidding begins. Review photos, descriptions, and condition notes carefully on the listing page.
Bid in Real Time
Join the live auction from your browser. Place bids on individual lots by clicking "Bid Now." Auctions are real-time โ the countdown resets with each new bid. The highest bid when time expires wins.
Pay & Claim Your Item
Winners receive an invoice within 24 hours. Full payment must be settled within the specified period (typically 3โ5 business days). Items can then be claimed at the designated location or arranged for delivery.
Vehicle Auctions
Cars, trucks, vans, and motorcycles auctioned regularly. Bid deposits typically โฑ5,000โโฑ20,000.
Industrial & Equipment
Forklifts, generators, industrial machinery. Higher deposits may apply for large equipment lots.
Lots & Surplus
Pallets, bulk merchandise, and surplus inventory auctioned as single or multiple lots.
Locate Your Nearest HMR Store
HMR has over 50 branches nationwide. Use the "Find a Store" link in the top navigation to locate the closest one to you. Stores are open daily, 9:00 AM โ 6:00 PM.
Explore the Shop Floor
Items are organized by category. All products display price tags and condition labels (Like New, Boxed, Good, As-Is). Feel free to inspect items before purchasing.
๐ก Pro tip: New items arrive regularly throughout the week โ visit early in the week for the freshest stock.
Pay at the Counter
Bring items to the cashier and pay via cash, card, GCash, or Maya. Members who show their Treat Club card receive exclusive in-store discounts automatically applied at checkout.
Bring It Home Same Day
Walk out with your purchase immediately. For large items like furniture or appliances, coordinate with branch staff for assisted loading or delivery arrangements.
Home Delivery
Available for Metro Manila and select provinces. Delivery fees apply based on distance and item size. Expect 2โ5 business days for standard delivery.
- Metro Manila โ 1โ2 business days
- Luzon provinces โ 3โ5 business days
- Visayas & Mindanao โ 5โ7 business days
Branch Pickup
Free pickup at any HMR branch. Orders are typically ready within 1โ2 business days after payment confirmation.
- No delivery fee
- Fastest option for most orders
- Choose any branch โ not just the nearest
- Bring valid ID and order confirmation
Bulky Items
For large furniture, appliances, and equipment, our logistics team will coordinate a dedicated delivery appointment.
- Scheduled delivery time slots
- Assembly assistance available
- Special handling for fragile items
- Contact branch for rates
Important: All deliveries must be received by the registered account holder or an authorized representative with a valid ID. HMR is not liable for items received by unauthorized parties. For auction item deliveries, full payment must be cleared before scheduling.